Customer Relationship Management (CRM) in recent years has been a topic of much interest. Flamingo is a WordPress plugin created to be a total CRM package. You can manage your contact list and messages submitted via contact form plugins.
Suppose you are using Contact Form 7 plugin to create your contact forms. You can also use the plugin called Contact Form DB to easily get access to the data that everyone has entered into your contact forms.
Magic Action Box is a plugin that lets you easily create opt-in forms for newsletters.
Here is a third-party article on WordPress CRM plugins. It discusses five plugins, each of which is listed below.
WordPress-to-Lead for Salesforce CRM is a plugin that allows you to collect leads through your WordPress site and feed them directly to your Salesforce account. Previously, users had to endure the arduous task of copying and pasting information from one program to the other. One of Salesforce’s major advantages is that everything is stored in the cloud, so you can access it via web or mobile.
This plugin stores contacts in your WordPress user database. You have the ability to add contacts manually or capture them automatically through a lead generation form on your website. Cost is FREE.
Presspoint CRM (formerly PauPress)
PauPress is a powerful CRM plugin that lets you do a lot more beyond capturing and storing customer data. It also integrates e-commerce, memberships, e-mail marketing and more, all within the WordPress admin.
Do you want to track how individual users interact with your site? Contacts are stored as custom post types within WordPress and the admin options are easily accessible from the left menu. Cost is free.
WooCommerce Customer Relationship Management
If you use WooCommerce to sell anything from your WordPress site, you’ll want to take a look at the WooCommerce Customer Relationship Management plugin. In addition to having a place for the usual contact management information, this plugin lets you track orders, add customer notes, send email and even make calls from the WordPress admin.